Since 2004, CH2M HILL has contracted with EAWSD to provide utility operations and maintenance services for the District.  The contract is annually renewable until 2012, at which time the District will be required to re-bid for utility operation services.

CH2M HILL was founded in 1980 by CH2M HILL Companies Ltd., a $5 billion, employee-owned firm providing engineering, construction, operations, communications, security, environmental, and related services to public and private clients around the world.  There are over 1,600 men and women employed by CH2M HILL serving more than 120 clients at 200 sites in over 30 U.S. States, Canada and Puerto Rico.

Services included in CH2M HILL current contract include:

• Operations and management of wells
• Consulting
• Routine system maintenance
• System repairs
• Customer service
• Billing and collection
• Maintain customer files
• Meter reading

The CH2M HILL Project Manager reports to the EAWSD General Manager.  Staffing levels may vary slightly owing to workload.  The current CH2M HILL organization chart is shown to the left.  Operator staff handle the technical side of utility operations such as system maintenance, repairs, and meter reading.  Office staff handle customer service, billing and collection, and manage the customer files.

The General Manager and Board works closely with CH2M HILL on day-to-day operations.  Per contract, CH2M HILL's performance is reviewed annually; the intent of these reviews is to document performance at a particular point in time and formulate plans to address any perceived problems. CH2M HILL is invited to respond to each review.  You will find links to the most recent performance review information at right.