WATER ALERT STAGE
HOURS OF OPERATION
Monday - Friday
8:00 am ~ 5:00 pm (MT)
Closed Holidays (see calendar)
Business Office Location:
1 Caliente Road, Suite D
Santa Fe, NM 87508-8162
FOR EMERGENCIES DURING REGULAR BUSINESS HOURS, CALL (505) 466-1085
FOR EMERGENCIES AFTER HOURS AND ON HOLIDAYS, CALL (505) 780-0090
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CUSTOMER SURVEY RESULTS
The Eldorado Area Water & Sanitation District (EAWSD) provides clean, safe, and reliable water services to almost 3,000 customer accounts in the unincorporated area around Eldorado in Santa Fe County, New Mexico. EAWSD is publicly owned and is dedicated to bringing the best and most economical water service possible to the ratepayers, while adhering to the laws of New Mexico and the regulations of the State Drinking Water Bureau and the EPA. The District owns and operates all of its own facilities, including distribution and collection systems and water treatment facilities.
Current news, including information about any system problems, may be found in the individual news items listed below this section. Other specific information about the District, our water system, and our water quality and resources can be found elsewhere on this website. If you cannot find the answer to the question you are seeking, please don't hesitate to contact us . We also always appreciate suggestions for improving or adding information to the site.
We are committed to providing the best possible customer service and to keeping our customers well informed about their water system and the water they drink.
August 28, 2015
EAWSD Board Proposes Water Rate Increase
At a regularly scheduled meeting of the EAWSD Board held on Thursday, August 20, 2015, the Board approved Resolution No. 16-08-03 authorizing a Public Hearing to be held to consider a proposed resolution to adjust rates, tolls, fees or charges as shown in EXHIBIT A. The Public Hearing is part of the EAWSD Cost of Service & Rate Design Study process that was conducted over the past year to evaluate our water utility's financial situation, including recommendations for any needed changes. The Public Hearing before an independent Hearing Officer certified by the New Mexico Public Regulation Commission will be held on Monday September 28, 2015, at 5:00 P.M. at the La Tienda Performance Space, 7 Caliente Road in Eldorado (Notice of Public Hearing). Utility customers are urged to attend this hearing and to express their views on the proposed rate changes.
For more information on the Cost of Service & Rate Design Study process please click on the links below:
August 13, 2015
STAGE 1 Water Alert Lifted as of Thursday, August 13, 2015
The District's Stage 1/Guarded Conditions Water Alert was lifted as of Thursday, August 13, 2015. The water restrictions were issued on May 14, 2015, as a result of hot, dry weather conditions this spring and early summer. A leveling and reduction of water demand over the past month indicates that, in addition to the effects of sporadic rainfall since May, customers have responded well to the water restrictions. Under current conditions, the District feels comfortable lifting the water restrictions. However, a mechanical failure or other unexpected emergency could change that assessment. We ask customers to continue their overall conservation efforts. Thank you for your cooperation and assistance.
April 14, 2015
Water Conservation Surcharge Begins in May
Customer water use in May through August will be subject to the District’s CONSERVATION SURCHARGE. Residential customers who use more than 10,000 gallons of water in any of those months will be charged an additional 50% on the applicable rate tier, for any water use in excess of 10,000 gallons. The monthly average use for all EAWSD residential customers during the months of May through August is about 6,000 gallons per month. Customers who use less than 10,000 gallons per month during summer months will not be affected by the CONSERVATION SURCHARGE. Please do your part to conserve water during the critical summer months.
Content Last Updated 8/28/2015
Latest NewsCURRENT WATER ALERT STAGE: NORMAL
2015 Sept 28: Notice of Public Rate Hearing
2015 Aug 13: STAGE 1 Water Restrictions Lifted
2015 Aug 11: Public Forum regarding the findings of the Cost of Service & Rate Design Study
2015 May 15: STAGE 1 Water Restrictions Imposed
2014 Sept 8: STAGE 1 Water Restrictions Lifted
2014 June 16: STAGE 1 Water Restrictions Imposed
2013 Aug 22: Public Hearing held for proposed water conservation surcharge
2013 May 22: STAGE 1 Water Restrictions Imposed
2013 July 01: Torreon Well Maintenance
Events & Meetings
|Tue Sep 1—||Meter Reading Begins|
|Thu Sep 3—||BOARD MEETING|
|Fri Sep 4—||Bills are Due|
|Mon Sep 7—||Labor Day|
|Mon Sep 7—||BUSINESS & ADMINISTRATIVE OFFICES CLOSED|
|Click here to see additional dates...|